If the answer to your query cannot be found in our frequently asked questions please contact us.
| I need a smaller tanker than standard. Will there be an extra cost? |
When you place your order please select 6-wheeler or 4-wheeler when you obtain your quote. That way, if you do need a smaller tanker the order will automatically go to a supplier who can deliver in one and there will be no additional charge. If you do not select 4-wheeler at the time of ordering your order may go to a supplier who is unable to make the delivery and if we have to transfer the order to another supplier this could cost more.
Please note that we do not make deliveries in "baby tanker". |
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| The price you have quoted me is not the cheapest I can find. Why is this? |
Prices vary daily so please make sure that you are comparing prices on the same day. The oil market is very competitive and we rely on our suppliers to give us their very best prices. We are not always able to guarantee that our participating suppliers have the cheapest price on the market. We are always happy to receive details from our members about local suppliers you would recommend. Send us their details and we will invite them to apply to join our list of registered suppliers.
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| Why do prices change so often? |
The price of kerosene is influenced by the price of crude oil which in turn, varies as a consequence of global events. Wars, political upheaval, terrorism and natural disasters are among the many factors influencing the price of crude oil. At home, bad weather, seasonal demand or interruptions to supply will also influence the price of heating oil. |
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