Frequently Asked Questions : Registration & Logging InFAQ

You do not have to register to browse the website. However, you will be asked to provide a username and password when placing your first order. Once you have ordered you will have access to your own member home page providing you with personalised information. In addition, your address and contact details can be recalled automatically when placing future orders, making it quicker and easier.

Absolutely! BoilerJuice is concerned about security and makes every effort to ensure our transaction process is safe and that your personal information is secure. BoilerJuice uses state-of-the-art encryption technology to ensure your personal information remains safe and secure. We take your privacy seriously and treat all information in accordance with applicable data protection laws.

No, our service is free - you only pay the supplier for the oil you order.

Make sure you are typing in your details correctly - usernames and passwords are case-sensitive. You must also ensure your browser does not have cookies disabled. You can use your email address instead of your user name. If you are unable to remember your password you can request a new one.

Click on the menu button "Members". If you are prompted to login, enter your current email address and password and click the "Login" button. Once you are at your members home page, click the "My Profile" link at the top to edit your account details. Don't forget to click the "Update" button after you've made your changes.

Login to the members area and click the My Profile link. Enter your new password in both password fields on the form and click the Update button. Your password has now been updated.